Can I use your font for a client/commercial project?
Yes, absolutely! All fonts purchased here are covered by my Standard License
– please check that it covers your intended use, and feel free to contact me via the form if you have any license queries or require any license upgrades.
Can you design me a custom logo/font/text design?
Sorry, I’m not available for any custom projects. But you’re more than welcome to use any of my fonts in your logo or design project!
I’m having trouble installing or using your font
Please see my font installation guide
if you’re unsure of how to install the font. Otherwise, please drop me a message via the form and let me know exactly what your issue is, and I’d be happy to help! It’s also very helpful if you can provide information such as your operating system (e.g. Windows 10, Mac OSX) as well as the software you’re using (e.g. Photoshop CC 2019).
I didn’t receive a download link/how do I get the font?
Once you make a purchase, you should be re-directed to a payment confirmation page which contains your download link. You will also be sent a download link to the e-mail address which you provided at checkout. If your download link has not arrived after 30 minutes, please check your Junk/Spam e-mail folders.
You can also register an account with us – and if you register with the same e-mail address you used to make the purchase, your download link should be available from your account page after logging in. If you still haven’t received any links to download your purchased font, please get in touch via the form and I will manually e-mail you a copy of the font as soon as I can.
I’ve sent a message but haven’t had a response from you
I would never ignore your query and aim to respond to all e-mails within 48 hours – please check your junk/spam folder and send me another message if you haven’t heard from me within 3 days. You can also drop me a message through my social media channels listed in the website footer, as I also check these regularly – particularly Instagram.
If I am away/unable to respond for a longer period of time, you will see a red ‘out of office’ message above the contact form on this page.
Can you send me an invoice for my purchase?
After making your purchase, an e-mail will be sent to the address you provided, containing your download link as well as a link to generate your invoice. Here you can enter your details and generate an invoice – feel free to print this or save as a PDF for your records.
Didn’t get the e-mail? Register an account with us under the same e-mail address you provided for your purchase. After logging in to your account page, you can re-download your font or generate an invoice for your purchase at any time.
Set Sail Studios LTD is a registered company in England and Wales #10520067.
Registered address; 2 Lime Croft, Bristol, BS377HG, UK.