Please have a look through the FAQ section below to see if your question might already be covered.
For anything else, please contact me at firstname.lastname@example.org.
Can I use your font for a client/commercial project?
Yes, absolutely! All fonts purchased here are covered by my Standard License
– please check that it covers your intended use, and feel free to contact me via e-mail if you have any license queries or require any license upgrades.
Can you design me a custom logo/font/text design?
Running the font store leaves me with very little room for custom work, however occasionally I do have small windows to fit in other projects. If you’d like to discuss a commissioned project, feel free to e-mail me with more information and I’d be happy to confirm my availability at this time.
(Just to clarify, you’re more than welcome to use any of my existing fonts in your logo or design project!)
I’m having trouble installing or using your font
Please see my Font Installation Guide
if you’re unsure of how to install the font. You may also wish to look through my Tips & Tutorials
blog posts, which delve deeper into specific font usage. If you’re still having trouble, please drop me an e-mail and let me know exactly what your issue is, and I’d be happy to help! It’s also very helpful if you can provide information such as your operating system (e.g. Windows 10, Mac OSX) as well as the software you’re using (e.g. Photoshop CC 2019).
I didn’t receive a download link/how do I get the font?
Once you make a purchase, you will be re-directed to a payment confirmation page which contains your download link. You will also be sent a download link to the e-mail address which you provided at checkout. If your download link has not arrived after 30 minutes, please check your Junk/Spam e-mail folders.
If your download link has not arrived, or if you would like to re-download your past purchases, please register an account with us – and make sure to register with the same e-mail address you used to make the purchase. Your download link/s will then be accessible from your account page after logging in. If for any reason you’re not able to download your purchased font, please get in touch via e-mail and I will manually send you a copy of the font as soon as I can.
I’ve sent an e-mail but haven’t had a response from you
I would never ignore your query and aim to respond to all e-mails within 48 hours – please check your junk/spam folder and send me another e-mail if you haven’t heard from me within 3 days.
If I am away/unable to respond for a longer period of time, you will see a red ‘out of office’ message at the top of this page.
Can you send me an invoice for my purchase?
Register an account with us
under the same e-mail address you provided for your purchase. After logging in to your account page, you can re-download your font or generate an invoice for your purchase at any time.
Set Sail Studios LTD is a registered company in England and Wales #10520067.
Registered address; 2 Lime Croft, Bristol, BS377HG, UK.