Privacy Policy

Who we are

We are Set Sail Studios Ltd. A U.K. based type foundry owned and operated by designer Sam Parrett. Our website address is: https://www.setsailstudios.com.

What personal data we collect and why we collect it

We collect information from you when you place an order, subscribe to our newsletter or fill out our contact form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address.

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience
  (your information helps us to better respond to your individual needs)
• To improve customer service
  (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails
  The email address you provide for order processing, will be used to send you information and updates pertaining to your order. The email address you provide when subscribing to our newsletter, will be used to send you information on new releases and website sales.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

Cookies

 

How do we use cookies?

 

Types of Cookies we use

 
Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Embedded content from other websites

This site includes embedded video and image content via YouTube and Instagram. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. You can view Youtube’s privacy policy here. You can view Instagram privacy policy here.

Who we share your data with

When subscribing to our newsletter, your name and e-mail address are added to a system powered by Mailpoet. Mailpoets privacy policy can be viewed here.

All supplied sensitive/credit information is entered via our payment provider’s secure gateways; PayPal (when paying via PayPal) or Stripe (when paying via Express Checkout or Credit Card). PayPal’s own privacy policy can be viewed here. Stripe’s privacy policy van be viewed here.

We do not handle or store any credit or debit card details on any of our systems.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you place an order through our website, we will securely maintain your Order Information for our records unless and until you ask us to delete this information.

Chrildrens Online Privacy Protection Act Compliance

Our website is not directed at children under 16, and we won’t knowingly allow anyone under 16 to provide us any personally identifying information; if you’re under 16, please don’t provide any information about yourself on this website. In the event that we learn we have collected any personal information from a child under the age of 16, we will delete that information from our database as quickly as possible.

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at; info@setsailstudios.com

Our registered business address is;

Set Sail Studios LTD, 124 City Road, London, EC1V 2NX

Your Consent

By using our site, you consent to our websites privacy policy

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last reviewed/modified on May 9^th 2024.